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Theft at Banca di San Marino: victims demand clear compensation timelines

Safe deposit box holders affected by the Faetano vault break-in have filed an Arengo petition seeking a roundtable on compensation terms and timing.

A roundtable to establish clear timelines and criteria for compensation. This is the request put forward by the holders of the safe deposit boxes breached during the theft at the vault of Banca di San Marino, at its headquarters in Faetano, which took place between 30 January and 1 February 2026. A representative of the group filed an Arengo petition with the Captains Regent on 4 October, requesting support measures and protection for the citizens involved.

At the heart of the initiative is the lack of answers regarding compensation, denounced by the signatories months after the incident occurred. “Months after the event, we unfortunately find ourselves having to report a complex situation of deadlock. Despite the time that has passed, no clarity has yet emerged from the institution or its insurance company regarding the terms, procedures and precise timelines for initiating compensation payments,” the petition states.

The box holders reaffirm their trust in the judiciary and law enforcement, drawing a distinction between the course of the investigation and the need to begin discussions on the victims’ demands. “We are fully aware of the complexity of this phase, linked to the investigation still underway by the Judicial Authority. In this regard, today’s petitioners wish to reaffirm their complete and unconditional trust in the work of San Marino’s judiciary, confident that the judges and law enforcement are making every effort to fully clarify the matter.”

The document, however, makes a precise point: “Nevertheless, we believe that the necessary investigative confidentiality must not and cannot result in a halt to responses and to the processes for resolving the grievances of the safe deposit box holders.”

The request also addresses the personal consequences of the theft. The boxes held valuables, savings and family keepsakes, the signatories emphasize: “Behind every breached safe deposit box there were assets — valuable either financially or sentimentally — savings and family memories, often the result of a lifetime of sacrifice. For this reason, many people now find themselves having to cope with a situation of emotional, if not also financial, uncertainty.”

The proposal calls for involving the relevant Secretariats of State, supervisory authorities, the bank’s leadership and representatives of the victims’ committee. The roundtable should establish pathways of support along with legal and administrative coordination, with the goal of managing compensation according to defined criteria and deadlines.

In the statement accompanying the petition, the group also points to the wider repercussions of the affair on the banking system: “We believe that the severity of what occurred, and the number of people involved, necessarily call for reflection and a systemic response, given that the credibility and security of our banking institutions have also been undermined.”

The closing appeal is directed at the political establishment: “We trust that politicians, acting in a unified manner, will recognize this call for help and turn attention to the problem into useful and timely measures.”